on ethics and ethical codes.

For the love of God,

Please,

[to anyone who ever stays at a hotel ever]

{I really mean EVER... even if you read this 1,000 years from now}

do not, I repeat: DO NOT

wait until check-out time to report problems in your room.

Okay okay, I take that back (kinda). If it's a minor problem and it didn't affect your stay, then yeah... you can mention it at check-out. You probably think you're doing the hotel a favor (and you totally are, so thanks).

HOWEVER.

If it's big. If it's serious. If you think you deserve compensation for the diminished quality of your room, listen up:

DON'T WAIT UNTIL CHECK-OUT.

There is nothing anyone at the front desk can do for you. There is nothing management can do for you. Even if you got your entire room for entirely free, that will NEVER [ever] erase the bad feelings you had during your stay. So please,

please,

do yourself (and the hotel) a favor and report that shit STAT.

*****

Walked into work to find a stack of paper jammed into the fax machine: it was a district press release for a certain hotel chain that I will not name. Boss is a franchise owner and he gets these all the time, but never this thick. Never this important.

It was basically the minutes from the last meeting of the Board of Directors in which it was found that a certain someone had committed 11 violations against the corporation's code of ethics. Eleven violations and he still holds his job.

The details of the case are seeeeeeriously disturbing, not even taking into account the financial implications this will have to franchise owners. It sounds like a nasty legal battle, but I guess it hasn't gone public yet because all my Google searches have come up empty.

I'd hate to be the one to break this news to the world, so I'll stay mum on the details.

The lesson of this story is: damn I am glad I am not in management. Also, note to self: never join a board. Ever.

Since switching my interest to human resources, I've been tingling with excitement realizing how perfect this shit actually is for me. Lots of rules, a heavy dose of law, checklists galore. I am so glad to be done with the business-end of business.