This week has been very exciting and busy at the XXX XXX XXX. We kicked off all the excitement early last week with a shipment of new bedspreads! And we got all the same color/print so that we minimize the psychology behind room selection (seriously, some people get "vibes" and I've had to reassign rooms over stupid things like linen colors).
I spent a considerable amount of time this weekend drafting linen schedules with my boss's wife so that we could systematically enter all the rooms in the shortest AND less intrusive manner. During that time, the ice machine broke. We promptly ordered a new one, but it took 3 days to deliver and install, so in the mean time I was having to direct guests to help themselves to ice that we kept in a cooler in the lobby.
This turn in weather prompted my boss to switch our lobby thermostat to the cooling setting, only to find that it didn't work. We called our handy HVAC guy, Mr Glen, and he fixed it in a matter of minutes. Later that night, my silly coworker decided that 65 degrees was a little too chilly for her liking and she turned the heat on... and effectively blew up the furnace. It was slow-burning in a wood-and-lint-filled room for 2 days before my boss finally asked "what's that burning smell?"
"Well P, someone set the thermostat to heat and then it made that smell."
A few minutes up in the attic confirmed that the furnace was a small spark away from turning this place into a crater. Thankfully our HVAC guy is uncommonly accessible at all hours of the day and he delivered the parts to the new furnace this afternoon, to be installed first thing in the morning.
On top of all that, we have been replacing the beds, mattress AND box springs. So not only do our guests have the luxury of fresh fluffy comforters, but also clean, yet unstained by various body fluids, firm new mattresses.
The only downside is that the majority of the old mattresses were still in decent condition, so my bosses decided to store them in a room (a room I REALLY REALLY wish I still had in my inventory) until we could donate them to the Habitat ReStore. Habitat refused our donation due to the overcrowding of their warehouse, and since we're down a room having to store these, I suggested craigslist. I listed the beds in the free section this afternoon and I am pleased to say I have already unloaded a couple of mattresses.
It's been a busy and stressful time over the last few days, but I'm thrilled at the idea that damn near everything on the property is new. I'm also happy I was able to play witness to these events, so that one day when I'm the manager I'll know how to handle the crisis of a blown-up thermostat and a broken ice machine in the same week.
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